itm8 integrates sustainability across its services and internal processes through a comprehensive ESG framework covering environmental, social and economic issues as well as governance and risk management.

Environmental initiatives

itm8 is actively reducing its carbon footprint by modernising data centres and optimising energy consumption, including through the transition to green power. Our Malmö office has recently moved to a WELL-certified building with a lower environmental impact. All company-leased vehicles must be electric and electric or hybrid cars are prioritised for car rental.

Through Lifecycle Management and Circular IT services, we manage the entire lifecycle of IT equipment - from procurement to reuse and recycling - to minimise waste and reduce environmental impact. Cloud-based solutions also reduce the need for physical infrastructure and energy-intensive on-premises servers.

In 2025, itm8 committed to the SBTi framework as part of its overall sustainability strategy. This commitment ensures that our climate targets are both ambitious and scientifically validated, guiding our efforts to reduce emissions across operations and our value chain. As part of this commitment, itm8 has set the following science-based targets (currently under SBTi review).

Social responsibility

itm8 promotes diversity and inclusion to ensure a fair workplace. We also help customers comply with GDPR through services that support ethical and legal handling of data.

Financial sustainability

By helping businesses with digitalisation and automation, itm8 creates efficiency and reduces costs. Flexible as-a-service models enable customers to scale IT resources as needed and avoid unnecessary expenses.

Governance and risk management

Sustainability is incorporated into itm8's governance structure, including whistleblower schemes and ESG-supported risk management.

Going forward

itm8 is developing a strategic plan for CO₂ reduction with clear priorities, concrete actions and realistic milestones to support the transition to a low-carbon future. In addition, itm8 is working on automated sustainability reporting for products and services purchased through the company's E-shop. CO₂ calculations are already available for selected services such as Virtual Server, and there are plans to extend this to the rest of the portfolio.

itm8 is strongly committed to ethical business behaviour, based on principles of professionalism, fairness and integrity. We follow the UN Universal Declaration of Human Rights and have a zero-tolerance policy towards human rights violations, bribery and corruption. These values are anchored in itm8's Code of Conduct, which forms the foundation of our ethical framework.

To support transparency and accountability, we offer a whistleblower scheme that is available to both employees and external parties. Our Anti-Corruption and Competition Policy describes the expectations we have for employees, including rules on gifts, co-operation with third parties and relationships with suppliers. Key measures include:

- A gift and hospitality policy
- Mandatory anti-bribery training for employees
- Anti-bribery and compliance clauses in itm8's standard contracts

Supplier compliance is managed through a streamlined and robust supply chain structure. While we recognise potential risks of breaches of our Code of Conduct, these are considered limited as we primarily work with suppliers in Denmark and Western Europe. We actively monitor our supply chain and prioritise collaborations with reputable and transparent partners to ensure compliance with human rights standards.

In 2024, itm8 conducted its annual CO₂e inventory according to the GHG Protocol, covering Scope 1 and Scope 2 emissions. Total site-based emissions were 1,600.29 tCO₂e, while market-based emissions were 1,340.76 tCO₂e. Due to improved data quality and methodology, 2024 is now set as the baseline year for future comparisons. itm8 plans to join the Science Based Targets initiative (SBTi) and develop a long-term strategy for CO₂ reduction.

To support this, itm8 uses the climate tool CEMAsys to track emissions across the organisation. The data is collected in collaboration between global and local sustainability teams and is based on both consumption data (e.g. kWh, litres) and activity data (e.g. kilometres driven) to ensure high accuracy.

itm8 actively reduces its environmental impact through several initiatives:

Energy efficiency: Continuous monitoring of energy consumption in data centres and prioritising green power at all locations.
Transport: Reducing travel and promoting carpooling and shared overnight stays when travel is necessary.
Waste management: Implementing structured systems in offices and kitchens to reduce waste.
IT equipment: Invest in energy-efficient devices to reduce consumption.
Transport partners: Collaborating with logistics partners that can demonstrate a strong environmental profile.

Although itm8 is not subject to CSRD requirements in 2024-2025, the company has chosen to focus on a solid strategy for emission reduction and improving ESG data quality. These efforts reflect itm8's ambition to reduce its climate footprint and run a more sustainable business.

itm8 actively works to create a workplace characterised by diversity, equality and inclusion. All employees are entitled to equal opportunities - regardless of ethnicity, social background, religion, gender, sexual orientation, age or disability. This principle is a core part of our values and is actively supported across the organisation.

Our Code of Conduct describes the expectations for ethical behaviour, respectful communication and professional conduct. It explicitly prohibits any form of harassment and discrimination and emphasises itm8's commitment to equal employment opportunity. These principles are also reflected in the company's Equal Opportunities Policy.

To ensure a safe and healthy work environment, itm8 has a Work Environment Handbook and appoints health and safety representatives who conduct regular office inspections, risk assessments and collect feedback from employees. These activities are integrated into itm8's ISO14001 certified management system, ensuring continuous improvement and accountability.

itm8 is proud to be a member of the UN Global Compact, which underlines our commitment to responsible business conduct and the ten principles on human rights, labour, environment and anti-corruption. Membership reflects our dedication to aligning our strategies and operations with internationally recognised sustainability standards.

In practice, we collaborate with industry leaders to reduce our environmental impact - particularly through our partnership with DHL Express, our primary transport provider. Read more about their work to reduce our carbon footprint here.

In 2024, the majority of shipments from our Stockholm office were delivered by truck via DHL. DHL's sustainability initiatives, including the transition to electric trucks in collaboration with Volvo Trucks, are closely aligned with itm8's own climate goals. Read more here.

We also value transparency. Our 2024 Emission Report from DHL is available upon request. This partnership is an example of how we work with trusted suppliers to support low-carbon logistics and contribute to a more sustainable future.

itm8 ensures high product quality through a structured management system with clear goals, KPIs, deviation registration, complaint handling and regular internal and external audits followed by management reviews.

All IT products - both those we use internally and those we sell or lease to customers - are managed through our subsidiary itm8 Finance AB, which is responsible for the entire product lifecycle. Our internal IT team collects used equipment, which is either refurbished for reuse or recycled responsibly. Remarkably, around 90% of the equipment is recycled.

itm8 Finance AB also produces detailed reports on the recycled products, including the CO₂ savings achieved by extending the lifetime of IT equipment.

The approximate amount of CO₂e from the international transport of a standard laptop varies depending on the mode of transport and distance. Here is an overview based on typical value chains:

Air transport (common for electronics):
- Emissions: approx. 500-600 g CO₂e per tonne-km
- Example: A 2kg laptop flown 10,000 km (e.g. China → Sweden):
≈ 10 kg CO₂e

Transport by ship (more climate-friendly):
- Emissions: approx. 10-40 g CO₂e per tonne-km
- Same journey (10,000 km):
≈ 0.2-0.8 kg CO₂e