Application Management that transforms your IT operations
Digitalisation waits for no one, and it's time to ask yourself: "Do I have room for strategic thinking, or are the daily operational challenges stealing my focus?"
We guarantee robust and secure operations so you can focus on what really matters - your core business.
Application Management is strategic planning
We understand that balancing day-to-day operations and strategic planning can be challenging, especially with new applications and demands for reliability and compliance.
With the right Application Management, you can transform your IT operations and strategic planning. We ensure optimal performance, proactive monitoring and security of your applications. Our solutions are scalable, and our team of specialised itm8s are ready with the necessary experience and knowledge.
Let's find the right solution together.
We offer an Application Management solution tailored to your business needs. And you can choose from the three solutions below:
#1
Fully Managed
#2
Serviced
#3
Single Point of Contact (SPoC)
Each solution is designed with a set of defined services for error handling, development and changes that can be customised to your business needs. As a customer, you can choose whether you or we handle the management and negotiation with the application vendor. Let's work together to find the solution that best suits your business.
Benefits of Application Management
At itm8, we believe that the power of strong collaboration can take your IT potential to new heights. We understand the daily challenges and we're here to be your partner in Application Management.
Work more strategically
We work hand in hand with you to free up valuable internal resources. Together we explore future technologies and opportunities in cloud solutions so you're always one step ahead.
Keep up to date
We work closely with you to ensure your IT solutions are always up to date with the latest market standards. Our itm8s are here to guide you through the constant changes and ensure you are always best prepared.
Get more security
Digital threats are constantly evolving and it's essential to have robust IT security. With an Application Management agreement from itm8, you don't just get a supplier. You get a partner that proactively works to protect your digital universe. We keep an eye out for threats and respond quickly so you can feel confident.
Application Management - the right route
At itm8, we are dedicated to creating a smooth and efficient transition when entering into an Application Management agreement with you. We call it an Application Management Journey, and it begins with a detailed analysis, moves into a documentation phase and ends with a transition wave. From there, itm8 takes over responsibility for the applications.
Step 1: Detailed analysis
We start the journey with a thorough analysis where we dive into your data, assess competences and identify potential risks.
This includes:
- Data collection
- Governance
- Testing
- Competency and risk assessment
Step 2: Documentation
Next, we move into the documentation phase, where we create a clear and concise overview of your system and application landscape.
This includes:
- Operational documentation
- System and application landscape
- Test cases and synthetic test data
- Governance Model
Step 3: Transition wave
Finally, we reach the transition wave, where we transfer the infrastructure and run a series of tests to ensure everything is working optimally.
This includes:- Technical transition of infrastructure
- Smoke test
- Integration testing
- Database testing
- End-to-end testing
- Moving to production