What is Database Managed Services?
As a customer, you get an agreement from us with an agreed response time. This is perfect if you don't want to cover the entire database area with your own people, but need to have a DBA available at short notice.
We can also take on the physical operation of your database environments, where we have day-to-day responsibility for operating and monitoring, backing up and restoring databases. You can get automatic 24/7 database monitoring via the Zabbix monitoring tool.
As part of itm8's Database Managed Services, we perform Health Checks on your database environment at agreed intervals, e.g. daily, weekly or monthly.
READ MORE ABOUT OUR DATABASE HEALTH ASSESSMENT
Why you should consider external help for your Oracle database
Oracle is a highly reliable and powerful tool that can handle the database task in even very large and complex companies and organisations. But with the many options and the big muscles comes the risk that it can be difficult to get and maintain control of the system.
That's why many IT departments may find it a good idea to make an agreement with an external partner who can take care of the administration and maintenance of the database. Because like other powerful engines, the system needs maintenance to ensure stable and optimal operation.
Reporting and recommendations
Regular reporting on your database environment can be crucial to detecting problems - before they become major issues.
itm8 can collect large amounts of data about your databases and store it. This gives us a good history that we can use to give you recommendations on changes and improvements that should be made to your databases. Using this historical data, we can perform trend analyses that can assist us in anticipating problems before they occur.
We continuously report on the condition of your different environments
With the collected data, we keep an eye on your databases and regularly report to you on the condition of your database environments. In the reports, you get a summary of log files on what has happened since the last report. We also show trend analyses to look ahead, so we can solve potential problems before they develop.
Get a quick overview of conclusions and recommendations
The reports are organised with a Management Summary at the top, where you can quickly get an overview of conclusions and recommendations. Then there are sections where the same is covered in detail. All reports are created with a strong focus on security, accessibility and performance.
The report can be customised to the needs of your environment
Reporting can be extensively customised to suit the exact needs of your environment. We're happy to collect data that makes sense for your specific environments - and customise your reports accordingly. Reporting can be done with a frequency ranging from daily to every six months/every year. However, the most commonly used are weekly, fortnightly and monthly checks.
