Copilot for Viva Sales: Yourshortcut to effective sales
Viva Sales Copilot is a revolutionary solution from Microsoft that integrates AI and CRM to improve sales processes and customer management. This powerful platform helps salespeople optimise their workflow, increase productivity and build stronger customer relationships. At itm8, we specialise in implementing and customising Viva Sales Copilot to perfectly fit your company's unique needs.
What is Viva Sales Copilot?
Viva Sales Copilot is an advanced AI-powered sales assistant that integrates with Microsoft Dynamics 365 and other CRM systems. It is used to automate routine tasks, generate insights based on data and improve interactions with customers. This solution is important because it allows salespeople to focus on strategic tasks rather than administrative tasks, significantly improving efficiency and customer experience.
How Viva Sales Copilot creates value
Automating administrative tasks: A retail company uses Viva Sales Copilot to automate the updating of their CRM system. Copilot automatically records customer meetings, updates contact information and logs sales activities. This has reduced the time salespeople spend on administrative tasks, freeing up resources for more strategic sales activities.
Improved customer management: A technology company uses Viva Sales Copilot to analyse customer data and generate insights into customer preferences and behaviour. Using this information, salespeople can adapt their sales strategies and offers, which has resulted in an increase in customer satisfaction and an increase in sales.
Microsoft solutions that support Viva Sales Copilot
Microsoft offers a range of products and technologies that complement and support the implementation of Viva Sales Copilot.
Microsoft Dynamics 365: A comprehensive CRM solution that integrates with Viva Sales Copilot to provide a full overview of customers and sales activities.
Microsoft Power BI: Used to visualise data and generate reports that help identify trends and opportunities in sales data.
Microsoft Teams: Facilitates collaboration and communication between sales departments and integrates with Copilot to optimise meetings and task management.
Azure AI: Provides advanced AI capabilities that power Viva Sales Copilot, ensuring fast and accurate data analyses.
Microsoft Power Automate: Automates workflows and integrates different systems, making it easier to manage sales processes and tasks.
Benefits of working with a certified and professional IT provider
When companies are considering implementing Viva Sales Copilot or optimising their existing solution, it's crucial to work with a certified and professional IT provider like itm8. We have extensive experience with Microsoft products and technologies and can offer customised solutions to suit your company's unique needs. Our experts ensure that the implementation runs smoothly and that your employees receive the necessary training and support. With itm8, you get a partner who understands your business goals and is committed to helping you achieve them through effective use of Viva Sales Copilot.
How itm8 helps you
At itm8, we have almost 2000 experts ready to help Danish companies implement and optimise the use of Viva Sales Copilot. Our team has in-depth knowledge of the Microsoft ecosystem and years of experience in customising technological solutions to specific business needs. We offer consulting, implementation and ongoing support to help your company maximise the benefits of Viva Sales Copilot. Contact us for tailored advice and see how we can strengthen your sales organisation.
FAQ about Viva Sales Copilot
Click on the question to get the answer.
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How can Viva Sales Copilot improve my sales team's productivity?
Viva Sales Copilot automates administrative tasks, provides insights based on data and helps focus on strategic sales activities.
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What type of businesses can benefit from Viva Sales Copilot?
All types of businesses, from small to large, can benefit from Viva Sales Copilot, especially those looking to optimise their sales processes and improve customer management.
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How does Viva Sales Copilot ensure data protection and compliance?
Viva Sales Copilot uses Microsoft's Azure AI, which adheres to the highest standards of data protection and compliance, ensuring your data is secure and protected.
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What does it cost to implement Viva Sales Copilot?
The cost of implementing Viva Sales Copilot varies depending on company size and specific needs. Contact itm8 for a customised offer.